This policy explains how Rural Physically Handicapped Centre for Rehabilitation ("we", "us") collects and uses personal data when you visit this website, donate, volunteer or contact us. We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
Information we collect
- Donors: name, email, mobile number, PAN, postal address, donation amount, campaign and payment reference. PAN and address are required to issue 80G receipts and file Form 10BD with the Income Tax Department.
- Foreign contributors: name, address, nationality and identity details as required under the Foreign Contribution (Regulation) Act, 2010.
- Volunteers and enquiries: name, contact details and the information you choose to share.
- Website usage: pages visited, device and browser information, IP address and referring source (including advertising click identifiers and UTM parameters), collected through cookies and similar technologies.
How we use your information
- To process donations, issue receipts and meet legal reporting obligations (Income Tax and FCRA).
- To respond to your enquiries and coordinate volunteering.
- To send updates about our work if you subscribe (you can unsubscribe at any time).
- To understand how our website is used and measure the effectiveness of our outreach, including Google Ad Grants campaigns.
Payments
Online payments are processed by Razorpay Software Pvt. Ltd. We do not receive or store your card, UPI PIN or net banking credentials. Razorpay's privacy policy applies to the payment process.
Cookies, analytics and advertising measurement
We use Google Analytics, Google Ads conversion tracking and the Meta (Facebook) Pixel and Conversions API to understand website usage and measure which outreach brings donations and volunteers. For conversion measurement we may share hashed (encrypted, non-readable) email or phone numbers with Google and Meta; these services use the data only to match and report conversions. You can accept or decline non-essential cookies through the banner on our website, and you can opt out of Google Analytics using Google's browser add-on.
Sharing
We do not sell or rent personal data. We share data only with service providers who help us operate (payment gateway, email, hosting, analytics), with government authorities where required by law, and with your consent.
Retention
Donation records are retained for at least eight years as required for tax and FCRA audits. Other data is kept only as long as needed for the purpose for which it was collected.
Your rights
You may request access to, correction of or erasure of your personal data (subject to legal retention requirements), withdraw consent for communications, or raise a grievance by writing to info@rphcr.org. We will respond within 30 days.
Contact
Grievance Officer, Rural Physically Handicapped Centre for Rehabilitation, 01-01A, Sri Ramulavari Temple Backside, Nallasiddanapalli (V), K.G. Sathram (P), Bangarupalyam (M), Chittoor Dist., Andhra Pradesh - 517416. Email: info@rphcr.org
Last updated: 13 November 2026