We are committed to resolving any concern about donations, payments, receipts, data privacy or our programmes quickly and fairly.
How to raise a grievance
Write to our Grievance Officer with your name, contact details, payment ID or receipt number (if applicable) and a description of the issue.
Grievance Officer
Rural Physically Handicapped Centre for Rehabilitation
01-01A, Sri Ramulavari Temple Backside, Nallasiddanapalli (V), K.G. Sathram (P), Bangarupalyam (M), Chittoor Dist., Andhra Pradesh - 517416
Email: info@rphcr.org
Phone: +91 9160907005
Office hours: Monday to Saturday, 10:00 AM – 5:00 PM IST
Timelines
- Acknowledgement within 2 working days.
- Resolution within 15 working days for most issues, and within 30 days at the latest.
- Payment-related issues are coordinated with our payment gateway (Razorpay) and your bank.
Escalation
If you are not satisfied with the response, you may write to the President / Managing Trustee at the same address with “Escalation” in the subject line.
Last updated: 13 November 2026